Contact Us
Thank you for visiting NidoPaws.
We're committed to providing excellent customer service and are happy to assist you with any questions regarding your order, shipping, returns, or our products.
Customer Support
Support Hours
Monday – Friday
Response Time
We typically respond to all inquiries within 24–48 business hours.
Email is the fastest and preferred way to reach our customer support team.
Before Contacting Us
You may find the answer to your question by visiting our:
If you're contacting us about an existing order, please include:
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Your Order Number
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The email address used to place your order
This helps us assist you as quickly as possible.
Business Information
NidoPaws
Operated by MINGYU STORE LLC
Business Address: 12 Jeanne Marie Gdns, Nanuet, NY 10954, United States
Phone: (209) 729-9881
This is our registered business address.
If you need to return an item, please contact us first. Once your return request has been approved, we will provide the appropriate return instructions and return address.
Thank you for choosing NidoPaws.
We appreciate your trust and look forward to serving you.